Refund Policy

Refund Policy

At Pendulum Management, we strive to provide high-quality products and services. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

 

**1. Refund Eligibility**

To be eligible for a refund, the following conditions must be met:

– You must request a refund within 30 days of your purchase.

– The item must be unused l

– You must provide proof of purchase (receipt or order number).

 

**2. Non-Refundable Items**

The following items are non-refundable:

– Digital products, including AI-generated voice replicas, once accessed or downloaded.

– Custom or personalized items.

 

**3. Refund Process**

To initiate a refund, please follow these steps:

  1. Contact our customer service team at [Email Address] with your order details and the reason for the refund request.
  2. Our team will review your request and respond within 5 business days with instructions on how to proceed.
  3. If your refund is approved, we will process it within 10 business days. The refund will be applied to your original method of payment.

**5. Late or Missing Refunds**

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund, please contact us at [mgmt@pendulummgmt.com].

 

**6. Exchanges**

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at mgmt@pendulummgmt.com] for further instructions.

 

**7. Contact Information**

For any questions related to our refund policy, please contact us at:

[Pendulum MGMT]  

[11 bethell avenue]  

Mgmt@pendulummgmt.com] 

 

 

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